Information we collect
This policy explains how Glitz & Glam Bridal collects and uses personal information when you visit our website, place an order, book a rental or contact us.
We may collect your name, phone number, email address, billing and delivery address, order and rental details, and any information you share with us through our contact form, email or WhatsApp. We may also collect basic technical information such as your browser type, device and pages visited.
How we use your information
We use your information to process and deliver orders, manage rental bookings, respond to enquiries about products, availability and sizing, provide customer support, send order-related updates, improve our website and meet our legal and accounting obligations.
We will only send promotional messages where you have chosen to receive them, and you can ask us to stop at any time.
Payments
Online payments are processed by third-party payment gateways. Your card, UPI or bank details are entered on the payment provider’s secure system and are not stored by Glitz & Glam Bridal. The payment provider’s own privacy policy and terms apply to the information you share with them.
Sharing your information
We do not sell your personal information. We share it only where needed to run our services, for example with delivery and courier partners to deliver your order, payment gateways to process payments, and website hosting or technical service providers that help us operate the website.
We may also disclose information where required by law, by a government authority, or to protect our rights and prevent fraud.
Cookies and analytics
Our website uses cookies that are needed for features such as the shopping cart, wishlist, checkout and account login. Where analytics tools are used, they help us understand how visitors use the website so we can improve it. You can control or delete cookies through your browser settings, although some features may not work correctly without them.
Security and retention
We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission or storage over the internet is completely secure.
We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, tax and accounting requirements.
Your choices
You can ask us to access, correct or update the personal information we hold about you, or to stop sending you promotional messages. You can also request deletion of your information, subject to any records we are required to keep by law.
Contact us
For any questions or requests about this policy or your personal information, please contact Glitz & Glam Bridal at Karama Complex, Bypass Road, Chokli, Kannur District, Kerala – 670672, or through the details on our contact page.
We may update this policy from time to time. The latest version will always be available on this page.